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Welcome to the new online shop of Colorwave Inc!
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Conditions of Use
Introduction
The website www.colorwave.gr is an electronic retail shop selling products and providing services through the internet created and operated by the company under the name COLORWAVE O.E., with registered offices in Chalandri of Attica, at 52 Kosta Varnali Str., lawfully represented, with V.A.T. registration number 801351961, Tax Office of Athens. Its corporate email address [email protected], and the call center of the e-shop is accessible by calling at 210 6840667.
The following terms and conditions shall apply to the use of the e-shop marketed as colorwave.com, which is hosted at www.colorwave.gr. Any user logging in and performing transactions or using the services of the e-shop shall be considered as having consented to and accepted unconditionally the following terms, without any exceptions. If a user does not agree with these terms, then it is his/her responsibility to refrain from visiting and using the site, as well as from making any transaction or using the services offered by the e-shop.
General Terms
The Company reserves the right to amend or revise at its discretion the terms and conditions of use and for making transactions with the e-shop, whenever considered necessary, while undertaking the obligation to inform consumers about any change through the webpages of the e-shop.
Information and Products available
The Company commits to the accuracy, the validity, and the completeness of the information posted in the e-shop, about the details of the Company and the transactions performed through the e-shop. The Company, while acting in good faith, shall not be held liable and shall not be bound by entries of electronic data performed by way of mistake, based on common sense, and is entitled to immediately correct the above upon becoming aware of said mistakes.
Limited liability
The Company, regarding its transactions arising from the e-shop, shall not be held liable for any loss or damage caused from the cancellation of orders, or resulting from any failure or delay in processing the orders for any reason whatsoever. The Company does not guarantee the availability of the products listed in the e-shop. The Company informs customers on the availability of the products based on the data kept; in the event of change, the Company undertakes to inform customers without delay about the non-availability thereof. Following the above, the Company shall not undertake any further responsibility. The e-shop provides the content (e.g. information, names, photos, illustrations), the products, and the services available through the site “as is”. In no case whatsoever will the Company be held liable under the Civil or the Penal code for any loss (incidental, special, or consequential, which refers to, without limitation, alternatively and / or cumulatively, to loss of profit, data, loss of earnings, pecuniary compensation, etc.) that may be incurred by a visitor of the e-shop or any third party from a cause related to the operation or failure to operate and/or the use of the internet site and/or the failure to provide services and/or products and/or information made available by it and/or by any unauthorized third party interventions to products and/or services and/or information made available through it.
Copyright
The entire content of the e-shop, including its tradenames, trademarks, imagery, graphic art, photos, drawings, texts, etc. constitute intellectual property of the Company and is protected under the relevant clauses of the Greek and E.U. law, as well as of the international conventions, or comprises third-party intellectual property, for which the Company has obtained the license to use it solely for its own purposes and for the operation of the e-shop. It is forbidden to copy, transfer, or create any derivative works based on that content or mislead the public regarding the actual provider of the e-shop. The reproduction, reissuance, loading, announcement, dissemination or transmission or any further use of the content in any way or by any means for commercial or other purposes is allowed only following a prior written consent by the Company or by the appropriate owner of the intellectual rights. The names, images, logos, and distinctive features presented and describing the e-shop under colorwave.com trademark or the products and services of the Company or of third parties, constitute property of the Company or of their respective owners and are protected by the relevant laws on trademarks. The use thereof by the e-shop cannot be interpreted as a license or right to use them by third parties.
User responsibility
The user / customer agrees and undertakes to use the services, the information, and the data of the e-shop as provided for by the law and according to the rules of good faith and business ethics. The user / customer is obliged to refrain from using the e-shop under the name colorwave.gr for any of the following purposes: 1. sending, publishing, sending by email or disseminating by other means of any content that is illegal for any reason, that causes an unlawful attack and damage to the company or to any third party, or that violates the confidentiality or privacy of any person; 2. sending, publishing, sending by email or disseminating by other means of any content that is against the accepted principles of morality, social values, the protection of minors, etc.; 3. sending, publishing, sending by email or disseminating by other means of any content that the users are not allowed to transmit under the law or the applicable agreements (such as inside information, proprietary and confidential information acquired or disclosed as part of labour relations or protected by confidentiality agreements); 4. sending, publishing, sending by email or disseminating by other means of any content that violates any patent, trademark, trade secret, intellectual rights or other third party property rights of any kind; 5. sending, publishing, sending by email or disseminating by other means of any content that contains computer viruses or other codes, files, or programmes developed with the purpose of interrupting, damaging, destroying or altering the operation of any computer software or hardware; 6. performing any voluntary or involuntary violation of the applicable law or clauses; 7. harassing others in any way; 8. gathering or saving personal data regarding users.
Limited permission
Colorwave.com under the terms and conditions set herein, and under all applicable laws and regulations grants you with a non-exclusive, non-transferable, personal, and limited right to access, use, and display this website and its content. This license does not constitute a transfer of ownership over the website and its details, and is subject to the following limitations: (1) it must be included in every copy of the website and its details, in every annotation concerning intellectual rights and other property rights, and (2) you are not allowed to modify the website and its content in any way, or reproduce and present them in public, or distribute or use the website and its content in any way for any public or commercial purpose, unless it is expressly allowed by the present.
Product returns
In case the products you receive are defective, you can request their immediate replacement free of charge, by informing our website www.colorwave.gr either by calling our Customer Support Service at ( 30) 210-6840667 or by sending an email at [email protected] using the same email account that you used to place the order, stating your first and last name, the order number and the defective products.
Using your right of withdrawal, you are obliged to return the products in perfect condition as delivered by us with its original package unopened, within 14 calendar days from the date of purchase. After we receive the products and verify their perfect condition, we are obliged to refund any amount of money paid by you. In all cases, the products that you wish to return must be accompanied by all legal documentation and delivery notes / receipts. Customers are obliged to pay for any shipping expenses for returning the products, since these are not being covered by www.colorwave.gr.Any amounts of money refunded by www.colorwave.gr do not include initial shipping or payment on delivery expenses.
Cancel an order
Orders are eligible for free cancellation as long as they haven’t entered the shipping process and the request has been placed within four (4) business hours after the order placement. Otherwise, you will be charged with the shipping expenses.
You can place a cancellation request, by either reaching our Customer Support telephone line at ( 30) 210-6840667 or by sending an email at [email protected] using the same email account that you used to place the order. Make sure that you clearly state your first and last name, the order number, as well as your intention to cancel the order.
Ways of Payment
We accept the following payment methods:
- Payment on Delivery, when the courier delivers the products. (There is an extra charge of € 1,35).
You pay the fee upon receiving you order by the courier.
- Bank Account Deposit
Beneficiary: Colorwave O.E.
Company Bank Account:
EUROBANK Account No.: 0026.0760.67.0200645964
IBAN: GR1702607600000670200645964
- Credit or debit cards: Pay securely on line with Visa, Maestro and Mastercard debit and credit cards. We use the Piraeus Bank network to securely process your payment.
In case of deposit, the payment receipt has to be sent by e-mail to: [email protected].
Pay particular attention into including your first and last name in the deposit receipt, written exactly in the same way as in the order and deposit the exact amount of money requested.
Ways of Delivery
Order dispatches are exclusively being made through A-Post Courrier. You can collect your order in the following ways:
- Delivery at an address of your preference.
- Collection from a Clever Point.